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Feb 28, 2011

Glenn Withiam talks to Vincent Magnini about his article, "Identifying the Attributes of an Effective Restaurant Chain Endorser" published in the May 2010 issue of Cornell Hospitality Quarterly.


Feb 28, 2011

Glenn Withiam talks to Alex M. Susskind about his article "Guest Service Management and Processes in Restaurants: What We Have Learned in Fifty Years" published in Cornell Hospitality Quarterly November 2010.