Oct 1, 2010

Glenn Withiam talks to Sean Way about his and co-authors, Michael Sturman and Carola Raab's article in the May 2010 issue of Cornell Hospitality Quarterly entitled, "What Matters More? Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers' Job Performance." This...

Apr 27, 2010

Glenn Withiam talks to Tim Hinkin and Bruce Tracey about their article in the May 2010 issue of Cornell Hospitality Quarterly entitled, "What Makes It So Great? An Analysis of Human Resources Practices among Fortune's Best Companies to Work For." Although few hospitality organizations are listed in the annual survey...

Mar 23, 2010

Associate Editor, Gail Fairhurst, leads this insightful discussion on context of leadership with guest editors, John Antonakis and Bob Liden.

Mar 2, 2010

Organizations are currently facing the retirement of many older workers and the challenge of recruiting and retaining young talent. However, few studies have empirically substantiated generational differences in work values. This study examines the work values of a nationally representative sample of U.S. high school...

Feb 2, 2010

Glenn Withiam talks to Michael McCall about his and co-author Clay Voorhees' article in the Feb 2010 issue of Cornell Hospitality Quarterly entitled, "The Drivers of Loyalty Program Success: An Organizing Framework and Research Agenda."Despite the proliferation of loyalty programs over the past three decades, evidence...